Privacy Policy
Highrise values the privacy of its users, and privacy is your important right. When you use our services, we may collect and use your information. This Privacy Policy describes how we collect, use, store and share this information and how we access, update, control and protect it when using our services.
Information we may collect
We may collect, store and use the following information about you in providing the Services: If you do not provide the relevant information, you may not be able to register as a user or enjoy some of the services we provide, or you may not get the expected results of the services.
Information you provide, such as when registering.
Information about you shared by other parties, information about you shared by other parties when they use our services.
Location information when you use our services.
The information we receive from you, such as the account number of the communication, as well as the time, data and duration of the communication.
How do we collect your information?
Most of the personal information we receive is voluntarily provided by users in the course of using our services, such as in the course of visiting our website, communicating with us or ordering.
Personal Information you provide to us: You are free to choose what information you provide to us, or whether you want to provide any information to us. However, certain information, such as your shipping address, payment information and product order information, is necessary to fulfil our contractual obligations. If you do not provide this information, you will not be able to order services from us.
Personal Information collected through technology: When you use our website, we may collect passive information through the use of cookies.
Personal Information we receive from Others: We may receive personal information about users from third parties, such as web analytics providers, social media sites, law enforcement agencies, rejected party screening providers, and marketing consultants. We accept to share customer purchase information with Highrise for marketing purposes.
How do we use information
We may use the information we collect in the course of providing services to you for the following purposes:
Use authentication, customer service, security, fraud monitoring, archiving and backup for the purposes of providing services to you to ensure the security of the products and services we provide to you
Help us design new services and improve our existing services. Give us a clearer understanding of how you access and use our Services to respond specifically to your individual needs, such as language Settings, location Settings, personalized services and descriptive help, or other responses to you and other users.
Provide you with more relevant ads instead of popular ads; Evaluate and improve the effectiveness of advertising and other promotions on our services. Software certification or management software upgrade; Let you participate in our product and service surveys.
How to protect your personal information?
Highrise is always committed to providing its customers with the highest level of service and safety. We implement appropriate technical and organizational measures to protect your personal information from accidental or unlawful destruction, loss, alteration or damage. All personal information we collect will be stored on our secure servers. All electronic transactions conducted through this website will be protected by SSL encryption technology.
How long do we keep your information?
We will store personal information for as long as necessary in accordance with our legal obligations and legitimate business interests to achieve the purposes for which we collect personal information. In order to comply with the statutory retention period, we may store your personal information for up to 5 years.
Security of personal data
We take commercially reasonable steps to protect data transmitted through this website, in particular financial information. We use a variety of security technologies to protect our users' identifiable information, including secure servers, firewalls, and credit card information encryption. Unfortunately, there is always a potential risk in sending information through any channel or retaining information on any storage device, and we cannot guarantee the security of any information you transmit over the Internet, including using this website.
